Quality & Engineering Leadership
Fractional leadership
for quality and delivery, without a full-time hire.
Fractional leadership is sustained direction across quality and delivery: I advise your team, or lead an agreed area. It matters when you aren’t ready for a full-time hire, or need experienced support through a period of change.
The real question
Whether quality is a team’s property or a department’s job.
From the Quality Maturity AssessmentPeople & Quality Culture
01Questions
The questions
it answers.
Do I advise, or lead an agreed area?
The level of involvement is settled: I work with you regularly as an adviser, or join the team to lead an agreed area.
What does your team keep?
Team leads and engineers are coached as the work goes, so what changes stays with your team.
Who owns each improvement?
Each improvement on the roadmap has a named owner in your team.
Is the plan turning into progress?
Progress has agreed measures, so you can tell whether quality improved last quarter.
02Approach
How I work
on it.
Agree the remit and involvement
I start by agreeing with you the area of quality and delivery I advise on or lead, the responsibilities and the level of involvement.
Set priorities and ownership
I work alongside your team to set priorities, establish who owns each improvement and coach the team leads and engineers doing the work.
Turn plans into visible progress
I keep oversight of delivery risks and agreed improvements, show progress in visible steps and make clear what your team keeps.
What the engagement provides
- An agreed remit: the area I advise on or lead, the priorities, the responsibilities and the level of involvement.
- A practical roadmap with clear ownership and measures of progress.
- Coaching for team leads and engineers.
- Ongoing oversight of delivery risks, release confidence and agreed improvements.
03Evidence
Case studies from
leadership roles.
From my employment in leadership roles, not from fractional engagements. Each case study states the limits of its evidence.
Case studies
Modernising quality engineering at a UK property-technology company.
I owned the regional quality strategy and led distributed QA leads, mentoring QA leaders and advising engineering leadership on capability, investment and resourcing.
Sustaining quality across two mobile apps and their content delivery platform.
I led quality across two mobile apps and the content platform behind them, and my team tested the platform and its integration with the apps.
Making AI evaluations trustworthy at an AI-native language-technology platform.
As Head of Customer Trust, I reviewed the AI evals to make sure they tested the features, not just the judges’ criteria, and introduced dashboards on the evals and on live customer data so that improvements had data behind them.
Want to improve reliability
and delivery?
Describe the team, the pipeline and what is getting in the way.